Luang Prabang Airport
Luang Prabang, Laos

giancarlo cerea (italy) - January 31, 2014
arrived in luang prabang on 30 jan at 16.00 from vientiane flight lao central 071 - once collected my luggage I booked at the counter(receipt n. 05214 from xiengthong. co,ltd) the transert from airport to hotel paying usd 7 - once outside i followed the driver to a grey toyota minivan plate number 3825 and noticed that the front seats and the central seats were already occupied by paks and luggages belonging to other people, so I was seated on the rear row. then start the run (i know the road since i have been many times to l.p.) but instead of continuing on the main road to the city centre, the minivan took a different way, leaving the main road for 10 minutes to reach a petrol station where two more local people have been picked up. the run continues with these people making various mobile phone calls (very disturbing and noisy) to reach my hotel after more than 30 minutes instead of the normal 10 minutes. let me to say that this behaviour is neither professionalm nor correct, and by far not honest. for passenger safety, once booked and paied for, the service must be direct with no other people travelling free at the expenses of the tourist. so my deepest complaints for this bad service!