Pulkovo Airport
St Petersburg, Russia

Zoia Panasenko (New York) - September 4, 2019
Dear Pulkovo,

I would like to express special gratitude to Mr. Damir Zharkov, Finnair assistant at Pulkovo airport.
I'm committed Finnair flyer and it is not the first time Damir helps me out in the most professional way. The level of customer service, provided by Damir, could be easily compared to the level of the most sophisticated airports in Europe.
Would appreciate if Pulkovo airport grants a special "Thank You" to Damir.

All the best,
Zoia

William Bartman (Russia and numerous other countries around the world.) - April 1, 2018
Hello Pulkovo Airport,

My name is William Bartman.

The flight for my wife and I on Finnair was canceled due to an equipment problem.

A Finnair representative by the name of Mr. Damir Zharkov was extremely kind and helpful and booked us on the next available flight to our destination!

Finnair and Pulkovo Airport are fortunate to have Mr. Damir Zharkov as a member of their staff!

My wife and I would like to express our gratitude to Mr. Damir Zharkov, Finnair and Pulkovo Airport.

Sincerely,
Mr. & Mrs. Bartman