Charlotte Douglas International Airport
Charlotte, NC, USA

Timothy P (Waxhaw NC) - March 21, 2019
I have a complaint about traffic directing associates at arrivals and departures.
1. Most of associates casually walking in the way of traffic, impeding the flow.
2. Traffic associates selectively choose to yell at the people. Sometimes you’ll see a car just sitting there and associates not asking them to leave.
3. Traffic associates jump upfront of the vehicles to stop the vehicle, which is very dangerous.

I drive for car sharing platform so I come to the airport a lot. I’m always courteous and do not speed through the airport but lately it’s been getting a lot worse.

Angela Black (Waxhaw) - November 26, 2017
The traffic pattern into CLT is so terrible. I’ve been waiting in this traffic from the 485 for 30 minuets just to get to the entrance of the airport. Now I am I’m more stand still traffic. This has happened last 4 times I have had to come to this airport.
Please tell me there is a plan to increase the availability of roadway into the airport. It’s so embarrassing for this great city to have such a horrific Airport.