Yundum International Airport — Banjul, Gambia

R.TARRANT (ENGLAND) - February 5, 2013
re:question on feb 3rd2013 conncerning items left in security.N0 ANSWER,DOES ANYONE FROM THE AIRPORT AT BANJUL READ THESE COMMENTS WITH A VIEW TO IMPROVE CUSTOMER SERVICE,TO HELP PASSENGERS?TO DATE NOBODY FROM THE AIRPORT HAS BOTHERED TO REPLY.IS THIS THE STANDARD TO BE EXPECTED FROM AN INTERNATIONAL AIRPORT?
PERHAPS SOMEBODY COULD PROVIDE AN ANSWER TO MY ORIGINAL QUERY BEFORE THE TOURIST SEASON FINISHES.

R. TARRANT (MANCHESTER ENGLAND) - February 3, 2013
WHY, WHEN HAVING FOLLOWED YOUR PROCEDURES THROUGH SECURITY AT BANJUL AIRPORTON SATURDAY 02/02/13 ON TCX2469 WERE WE NOT REMINDED BY A MEMBER OF YOUR SECURITY TEAM THAT WE HAD INADVERDENTLY LEFT OUR PLASTIC BAG CONTAINING LIQUIDS WITH A TOTAL VALUE IN EXCESS OF £100.?IT SEEMS INCREDIBLE THAT WE WERE IN THE AIRPORT FOR 3HOURS YET NO ATTEMPT WAS MADE TO RECTIFY THE SITUATION.
AS THE ITEMS ARE STILL AT BANJUL AIRPORT'S SECURITY POINT WHAT HAS HAPPENED TO THEM AND CAN THEY BE RETRIEVED?PLEASE DETAIL METHOD TO BE USED IF RETRIEVAL IS POSSIBLE,AND A MORE COMPREHENSIVE LIST WILL BE FORWARDED.TO ASSIST YOU THE PLASIC BAG CONTAINS:
1.A GLASS ROLL ON OF LIZ EARLE SUPERSKIN CONCENTRATE.
2.GUERLAIN MIRROR LIPSTICK
3.NEXT TIN OF LIP BALM
4.HAND CREAM,ETC.